ORDER RECEPTION<\/h3>\n
You can receive your orders at the address of your choice (home, workplace, etc.). For deliveries to educational centres, hospitals, public institutions or any premises with restricted public access, we cannot guarantee that delivery will be made directly to the recipient. The order is considered fulfilled once it has been made available at reception or at the access\u2011control point. <\/p>\n
Please provide the delivery address as completely as possible. If your address is difficult to locate or access, choose that of a family member, friend or trusted person who can receive your parcel. <\/u><\/strong><\/p>\n Once your order is placed, you don\u2019t need to worry about anything. We send it to your address Monday to Friday from 08:00 to 20:00 via our courier servic<\/strong>e. If you are not at the chosen address, the courier will contact you by phone, email or WhatsApp to arrange a delivery time. If you prefer, you may also collect your order from the Transport Agency office. <\/p>\n There is no collection or delivery service on Saturdays, Sundays or public holidays, which should be taken into account when calculating delivery dates. During periods with special circumstances (holiday seasons, transport strikes, extraordinary events\u2026), shipments may experience delays. <\/p>\n Hidromiel Od\u00edn processes all orders placed before 20:00 on the same day. For Spain and Portugal, delivery time is 24\u201348 hours, although some orders may take 3\u20134 days. <\/p>\n Some products may have different availability, which is indicated when selecting the size.<\/p>\n Displayed on the cart page. <\/b><\/p>\n <\/b><\/p>\n<\/div>\n<\/div>\n If for any reason you are not satisfied with your order, you have 15 calendar days from the delivery date to return it. Before requesting a return or exchange, please check the following: <\/p>\n \u2013 The product must be in perfect condition, with its labels and original packaging. It is essential that you return the item properly packaged. If it is damaged due to inadequate packaging, we cannot accept the return. <\/p>\n \u2013 If you need to make a return, contact us and we will tell you where and how to send the parcel.<\/p>\n \u2013 If the return or exchange is due to a manufacturing or handling error by our sales team, we will cover all shipping costs. In any other case (particularly if there is an error in the delivery address), associated costs must be covered by the customer. <\/p>\n For any questions, contact us at info@hidromielodin.com<\/a> Hidromiel Od\u00edn is a commercial brand owned by Tom\u00e1s P\u00e9rez Llor\u00e9ns.<\/p>\n In compliance with current regulations on electronic distance\u2011selling contracts:<\/p>\n Ley 34\/2002, de 11 de julio. Real Decreto Legislativo 1\/2007, de 16 de noviembre.Decreto 152\/2001, de 13 de septiembre. <\/p>\n<\/div>\n \n A.- <\/strong>The domain hidromielodin.com<\/a>, belongs to Tom\u00e1s P\u00e9rez Llor\u00e9ns (44890027F). Contact details:<\/p>\n Address:<\/p>\n C\/Costa y Borr\u00e1s n\u00ba33 Bajo Customer Service: info@hidromielodin.com<\/a><\/p>\n B.-<\/strong> These contracting conditions apply to all products offered by Tom\u00e1s P\u00e9rez Llor\u00e9ns through www.hidromielodin.com<\/a> . The customer\u2019s use of the services o www.hidromielodin.com<\/a> implies, in all cases, adherence to the General Terms of Sale in the version published by Tom\u00e1s P\u00e9rez Llor\u00e9ns at the very moment the order is placed. It is therefore advisable for the customer to read the General Terms before proceeding with any purchase. These general terms of sale are the only ones applicable and replace any other general terms, except in the case of prior, express and written cancellation. Hidromiel Odin may occasionally amend the articles of its general terms, so it is advisable to read them on each visit to www.hidromielodin.com<\/a>. These amendments take effect from their publication online and cannot be applied to previously concluded contracts. Each purchase on the website is governed by the general terms applicable on the date of the order. We consider that once you have placed an order, you will have accepted our general terms of sale without reservation after having read them. <\/p>\n C. Product characteristics appear on their respective pages.<\/p>\n D. Delivery and transport costs are those shown on the website.<\/p>\n E. Hidromiel Od\u00edn reserves the right to make modifications at any time, including daily updates to products and prices. Prices remain valid while stocks last. <\/p>\n F. Completing and submitting the order form constitutes acceptance of the contract terms.<\/p>\n G. Hidromiel Od\u00edn stores orders in a database. Customers may access their data using their email and password. Personal and payment data are used solely to process orders and send information about offers and services. Hidromiel Od\u00edn guarantees confidentiality and will not share data with third parties, in compliance with Organic Law 15\/1999, of 13 December, on the Protection of Personal Data. By clicking \u201caccept\u201d on data\u2011collection forms, the customer consents to these terms. <\/p>\n CONSUMER GOODS GUARANTEES<\/p>\n In compliance with the General Law for the Defence of Consumers and Users (TRLGDCU), in the event of a defective product, the seller must proceed \u2014 free of charge \u2014 with repair, replacement, price reduction or contract termination, as appropriate.<\/p>\n \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Terms and legal aspects ORDER RECEPTION You can receive your orders at the address of your choice (home, workplace, etc.). For deliveries to educational centres, hospitals, public institutions or any premises with restricted public access, we cannot guarantee that delivery will be made directly to the recipient. The order is considered fulfilled once it has […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-264577","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t<\/h3>\n
DELIVERY SCHEDULE<\/h3>\n
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DELIVERY TIMES<\/h3>\n
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SHIPPING COSTS<\/h3>\n
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RETURNS GUARANTEE<\/h3>\n
Once we receive the goods and verify that all conditions are met, we will accept the return and refund the amount \u2014 within a maximum of 20 days \u2014 according to the original payment method, or send the replacement product. <\/p>\n<\/div>\n<\/div>\n<\/h2>\n
GENERAL CONDITIONS<\/h3>\n
HIDROMIELODIN.COM<\/a> PROVIDES THE FOLLOWING INFORMATION<\/strong><\/h3>\n
46017 Valencia
Phone:+34 635 31 08 81<\/p>\n